
Orders will normally be shipped out and delivered within 4-7 working days. During busy times of the year this may take a little longer.
Please kindly ensure that there will be someone to sign for the parcel at the delivery address. If no one is available to sign for the parcel, the carrier will leave a card for you and may attempt to redeliver up to 3 times or you will be asked to arrange collection from the local post office, after which point the parcel will be returned to us. You will then be responsible for any additional shipping costs.
We cannot accept responsibility for parcels that we have been unable to deliver, nor parcels which have been left without a signature at your request. If you feel that this may be a problem, we recommend that you give us a work address for future deliveries.
All orders to the USA, Canada and Australia are despatched with International Signed for deliveries and can take up to 10 days before delivery. The normal delivery time is 5-7 days.
Orders shipped to Ireland, countries in the EU and the rest of the world are all despatched using Royal Mail International or a selected carrier of our choice. You will be advised by our customer service department if there is a change in shipper and when your goods have been shipped. The normal delivery time is 5-7 days but can take up to 14 days due to local postal services.
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